All library services (reference services, research help, interlibrary loan of journal articles, ordering materials for the Library collection, etc.) are still available remotely. Most library resources are already available online through Find It.
Because the library building isn't open to the public, we offer pickup service at several locations. Place a hold on books or DVDs 1-2 days in advance and you'll receive an email when they're available. If you would like assistance accessing these materials, please contact the Reference Desk at (541) 917-4645 or libref@linnbenton.edu.
See below for more information about laptop and hotspot requests and scanning.
Request form
Contact a Librarian
Call: 541-917-4645Chat (available 24/7)
Email: libref@linnbenton.edu
Zoom
Text: (650) 667-6620
Hours
Monday--Thursday 9:00 am -- 7:00 pm
Fridays 11:00 am -- 3:00 pm
Saturdays and Sundays 11:00 am -- 3:00 pm
New! You can also make an appointment with a librarian.
To request this information in an alternate format, please contact the Center for Accessibility Resources at 541-917-4789 or formata@linnbenton.edu.
Contact the Student Help Desk
Call: 541-917-4630Text: 541-704-7001
Email: student.helpdesk@linnbenton.edu
Zoom
Hours:
Monday -- Thursday 8:00 am -- 9:00 pm
Fridays 8:00 am -- 5:00 pm
Saturdays and Sundays 11:00 am -- 3:00 pm
Due to high volume, please expect up to one business day for callback or email response.
What you need to do to check out a library laptop or hotspot:
- Fill out the Equipment Request Form
- Wait for a library employee to contact you (usually within two days, Monday-Thursday) with information about pick-up. If you are not able to pickup the item, please let us know and we will discuss other options.
- Bring your photo ID to the designated pickup location after you have been informed that the item is available.
- Return all equipment in working order by the end of this current term. Failure to return items or returning damaged items may result in being charged the full replacement cost, plus a $10 processing fee and accrued fines.
- Comcast's Internet Essentials - Free for 60 days for qualified low-income families. Call 1-855-846-8376 for English or 1-855-765-6995 for Spanish.
- Spectrum Broadband - Free for 60 days to households with a K-12 or college student who do not already have a Spectrum broadband subscription. Installation fees will be waived for these households as well. To enroll, call 1-844-488-8395
Programs that help pay for Internet access or provide it at a reduced price.
- Lifeline - a federal program that lowers the monthly cost of phone and internet. Eligible customers will get up to $9.25 toward their bill. You can only use Lifeline for either phone or internet, but not both.
- everyoneon.org - offers broadband service to income-eligible families (for example, those that qualify for free or reduced school lunch, or who live in public housing) at a cost of around $10-12 per month (varies from state-to-state).
- A more comprehensive up-to-date list of programs is available from National Digital Inclusion Alliance (NDIA).
- Computers with Causes - apply to receive a free computer
- PCs for People - offers refurbished low-cost computers that can be purchased online
- CTAC - Low-cost computers for people on public assistanc
- Free Geek - a Portland-based program that sells refurbished equipment online.
- everyoneon.org - Offers very low-cost laptops or desktops ($100-200).
- Alliance for Technology Refurbishing and Reuse (AFTRR) - has a map of non-profit refurbishers the US.
- OnIt Foundation - Another place to apply for a free computer, but must have a K-12 child
- You will most likely access Zoom through a link sent to you by your instructor, or made available from a support service like the Library. This short video shows you how to join Zoom from your computer or another internet-connected device.
- You can use Zoom on your computer or device or via a mobile app. Find out how to connect to Zoom with your device.
- If you don't have a smartphone, you can still participate in the audio portion of a Zoom conference through a regular phone. Learn how to join Zoom with a traditional phone.
- Here are some Student Tips for Participating in Online Learning.
- The World Health Organization
A great source for worldwide information, including maps and travel information - The Centers for Disease Control Coronavirus 2019
Lots of practical advice for the workplace and home, including a list of products that fight the virus. - Medline Plus Coronavirus Page
Practical consumer information about symptoms, treatments, prevention, etc. - Oregon Health Authority
The most authoritative place to get information about the virus in Oregon. Sign up for email updates. - Benton County Health Department
County level information, including links to school districts. - Oregonian's Coronavirus page
If you are having trouble accessing any articles, try here or ask a librarian at 541-917-4645. - New York Times Coronavirus page
If you are having trouble accessing any articles, try here or ask a librarian at 541-917-4645. - Coronavirus Research Database
We are offering pickup at the Albany (main) Campus and the Benton Center for books and DVDs from the circulating (stacks) collection. To access these materials, place a hold on the resource from your library account. You can also choose another library in the Linn Libraries Consortium as a pickup location. You will be emailed when the items are available to pick up.
Pick up / drop off at the Albany Campus.
- Hours: 9:00am-4:00pm Monday-Friday.
- Location: Campus Store Central Point Pickup Location (CC-118, map below).
Pick up / drop off at the Benton Center.
- Hours: 8:30am-5:00pm Tuesday & Wednesday.
- Location: Go to the main door on the west side of the building and ring the doorbell. If you need to make arrangements to pick-up on another day, call (541)757-8944 x5101.
- If you are using one of our partner libraries, you will need to follow the procedures that particular library has for pick-up of library resources.
- You need to make an appointment to drop off materials at the Sweet Home and Lebanon Center. If you want to use this option to pick up books or DVDs, email libcirc@linnbenton.edu for assistance requesting the items (the options aren't available via our standard holds form).
- To make an appointment at the Lebanon Center, call 541-259-5801. The phone is answered Mon - Fri 8:30 am - 4:30 pm.
- To make an appointment at the Sweet Home Center, contact Pearl Christman (email: christp@linnbenton.edu / phone: 541-367-6901). The phone is answered Mon - Thu 8:00am to 4:00pm.