Remote Library Services Guide

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Library Services
The Library Reference and Information Desk will be remotely staffed during Summer Term. 
Monday--Thursday 9:00 am -- 4:00 pm 
Saturday 11:00 am -- 4:00 pm
Returning your items
Return library books and DVDs directly in the exterior book drop. Laptops and hotspots should be returned in person. Make sure to include all power cords for Library equipment. 
If you were unable to return laptops or hotspots earlier, or need to keep items longer because you're using them during summer term or will have difficulty getting to campus to return them, please contact us via email at We will:
  • extend the checkout period through summer term if you are using the materials
  • arrange for other means for you to return the Library materials if you're lacking means of transportation
Thank you for your cooperation during this outbreak and we hope to see you in person soon!
Don't worry about fines!
LBCC Library book checkouts from winter or spring term have had their due dates extended until July 16. The Library has waived all late fines from every student and employee account prior to Summer Term 2020, even those that accrued prior to COVID-19 related closures. Items checked out Summer Term 2020 may have different due dates. 

For items that belong to other libraries (interlibrary loan items), the issue of fines is in the purview of the lender. In those instances, please email or return the items to the bookdrop just outside the Albany Campus Library.
LBCC Library and COVID-19
All Library services--reference services / research help, interlibrary loan of journal articles, ordering materials for the Library collection--are still available through remote service. Many Library resources are already available online. The one main exception is checking out physical library books, DVDs, etc.; we will mainly be promoting and instructing users on how to access our eBook and streaming video collections. However, staff, faculty, and students can get books or DVDs by placing the item on hold, and the library will contact patrons to arrange a pickup time and date at the Albany campus. If you would like assistance accessing these materials, please contact the Reference Desk at (541) 917-4645 or
Student Help Desk Services
The Student Help Desk will be remotely staffed during Summer Term. Details are on this page.
Monday--Thursday 9:00 am -- 4:00 pm 
Saturday 11:00 am -- 4:00 pm 

To request this information in an alternate format, please contact the Center for Accessibility Resources at 541-917-4789 or

Access to laptops and Internet
Laptops are available for checkout to students who need them for a term. You will be able to borrow the laptop for the whole term and it will not be due back until end of term. To make arrangements for pickup at the Albany campus library, or to troubleshoot getting internet access, contact the Reference desk. If you are not able to pickup the laptop we can make other arrangements to get it to you. We can be reached via phone at (541) 917-4630 or email
Zoom Help for Students
In response to COVID-19, your instructor may ask you to use Zoom to participate in class. Zoom is LBCC’s tool for web-based video conferencing (meetings).

You can talk to a librarian using this Zoom link.

We value your privacy and safety, so when you enter the Library Zoom Room you will be placed in a waiting room. A reference librarian will admit you for an individual session, and only you and the librarian will be able to access the video, audio, and chat.

Researching COVID-19